Features

Incident management

Problems arrive grouped, explained and actionable. Acknowledge them, review Evidence, verify the fix and move on.

Incident detail page showing severity, deployment context, first detected and last seen builds, and a table of affected URLs — Affected URLs. Severity, deployment context, first detected and last seen builds, and every affected URL in one place.

Duplicate title incident grouping affected URLs into duplicate groups by value — Grouped, not scattered. A duplicate title across 13 URLs becomes one Incident with duplicate groups, not 13 separate alerts.

Create ticket form pre-filled with the related Incident and project context — Support tied to the evidence. Open a ticket straight from an Incident. The reference and context travel with it automatically.

URL, Group and Project scopes

Review the scope that applies to an Incident, from affected URLs and duplicate groups to Project-level health and configuration signals.

Grouped, not scattered

One meaningful rule-backed change becomes one Incident with affected URL counts where applicable, clear severity and a readable Timeline.

The full story in one place

Each Incident shows affected URLs, detection history, before-and-after Evidence and the technical details behind the evaluation.

Verify affected URLs only

Request a VERIFICATION crawl for the affected URLs instead of recrawling the entire site. The existing FULL crawl continues, and normal crawl-page quota applies.

Evidence-based resolution

The Incident resolves only when verification Evidence passes. Partial verification cannot falsely resolve the Incident, and a verification crawl does not replace Project Health.

Reopen when the problem returns

When a later eligible crawl observes the same rule-backed failure again, the Incident can reopen with a new Timeline entry and Evidence.

Support from the Incident

Create a Support ticket directly from an Incident. The Incident reference is attached automatically, and diagnostics or read-only Project access can be selected separately.

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